• arndt.karen
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Hi,
I am working on the Process Builder challenge where I needed to create a process called, Case to Escalate on High Priority.  It is updating the status field and sending an email to the case owner.  When I ask Trail Head to check my challenge I am getting the following:

Challenge not yet complete... here's what's wrong: 
The 'Case Escalate on High Priority' Workflow rule was not found. Either it was not created, not associated with Case, or not activated.

What should I do?

Thanks
Hi Trailheaders!  Has anyone completed the Challenge for the "Automated Time-Based Actions with Workflow" section.

I am getting this reason: The 'Set Case to Escalated' Workflow field update action was not found

It states in the Challenge: NOTE: Since Workflow rules only fire on record save, normally you would implement this with a time-triggered workflow action...so I created it as a Time-Based action.

User-added image

Has anyone completed this Challenge successfully?



 
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