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AbAb 

Enhanced Email - advatages for activation

Hello,

What are advantages of "Enhanced Email" over email , please
Best Answer chosen by Ab
mukesh guptamukesh gupta
Hi Sandrine,

Please have a look on below detais that's will help for easier way for understanding:-

After enabling Enhanced Email, all your objects have the EmailMessage object exposed to them and all Outbound Emails are stored as EmailMessage records. Each one of your EmailMessage records also have corresponding task records which can be found by querying the ActivityId field.

Other advantages of having Enhanced Email:
  • Validation rules for Email messages.
  • Trigger logic for any complex processing
  • Page layouts for profiles.
  • Custom buttons, links on the page.

if you need any assistanse, Please let me know!!

Kindly mark my solution as the best answer if it helps you.

Thanks
Mukesh
 

All Answers

VinayVinay (Salesforce Developers) 
Hi Sandrine,

Enhanced Email gives you and your users a ton of email functionality to better drive your business processes, including the ability to relate emails to other records, add custom fields to emails, use triggers with emails, modify the email layout, and manage emails using the Salesforce API.

Reference:
https://help.salesforce.com/s/articleView?id=sf.emailadmin_enhanced_email_overview.htm&type=5

Please mark as Best Answer if above information was helpful.

Thanks,
mukesh guptamukesh gupta
Hi Sandrine,

Please have a look on below detais that's will help for easier way for understanding:-

After enabling Enhanced Email, all your objects have the EmailMessage object exposed to them and all Outbound Emails are stored as EmailMessage records. Each one of your EmailMessage records also have corresponding task records which can be found by querying the ActivityId field.

Other advantages of having Enhanced Email:
  • Validation rules for Email messages.
  • Trigger logic for any complex processing
  • Page layouts for profiles.
  • Custom buttons, links on the page.

if you need any assistanse, Please let me know!!

Kindly mark my solution as the best answer if it helps you.

Thanks
Mukesh
 
This was selected as the best answer