You need to sign in to do that
Don't have an account?
Chris Pitirri
Best Practices for using the Financial Services Cloud Tax ID to store individual SSN, or should we create a custom SSN field?
My team isn not sure if using the OOB FSC Tax ID to store the individual SSN was the what the field was meant for. We need to determine if Tax ID should be used and if we need to delete our custom field.
https://developer.salesforce.com/docs/atlas.en-us.financial_services_cloud_object_reference.meta/financial_services_cloud_object_reference/fsc_api_objects_contact_custom_fields.htm
Please mark as Best Answer if above information was helpful.
Thanks,
All Answers
As per my understanding, you can use existing field of SSN, however I am not sure if this is a best practice.
My recommendation would be reach out to financial services cloud expert and have there inputs on best practices if you have premier or signature plan. Check below link for more details.
Financial Services Cloud: Best Practices
https://help.salesforce.com/s/articleView?id=000390361&type=1
Please mark as Best Answer if above information was helpful.
Important Update - what you need to do
As a reminder, on December 4, 2023 the Salesforce Discussion Forums will be removed from the Salesforce Developers website. These forums will shut down and all relevant discussions will migrate to the Trailblazer Community digital platform.
During the week starting November 20, you can view discussions, but not post new questions or responses. On December 4, you will no longer be able to access the discussion forums from the Salesforce Developers website.
Please take these steps before November 30, 2023, 11:59 p.m. PT to ensure your contributions follow you to the Trailblazer Community:
- If you’re not already a member of the Trailblazer Community, sign up for a Trailblazer account using the same login email address associated with your Developer Discussion Forums account. This is crucial.
- If you already have a Trailblazer account, and it’s using a different email address from your Developer Discussion Forums account, we recommend that you log in to the Trailblazer Community and connect your forums email address to your Trailblazer account.
Find more info & supportWe know that moving platforms can be a hassle, so we created a special forums users group, the Migration Support Hub, in the Trailblazer Community where you can get training videos, information, and assistance.
We are here to help you through this transition!
Thanks,
https://developer.salesforce.com/docs/atlas.en-us.financial_services_cloud_object_reference.meta/financial_services_cloud_object_reference/fsc_api_objects_contact_custom_fields.htm
Please mark as Best Answer if above information was helpful.
Thanks,