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Hiep Lee
Modifying the "New Email on Case" Template in Salesforce to Japanese
If you are using Email-to-Case on Salesforce, there is a super handy standard feature that will send an e-mail out to the case owner when a new incoming e-mail is filed against one of their cases.
This is an option turned on via Setup > Customize > Cases > Email-to-Case and then checking the box "Notify Case Owners on New Emails".
<An email has been received for case 00001089: Test.
Please click the link below to review the new email and respond appropriately.
https://toshiba-memory--dev11.cs11.my.salesforce.com/02sZ0000002ERN6
NOTE: It is not recommended that you forward this email because its association with the original case may be lost.
>
But my customers who are Japenese wants to change it to Japanese. It's any possible way to create an auto-mail like that in Japanese.
Thanks and best regard.
Le Tien Hiep
This is an option turned on via Setup > Customize > Cases > Email-to-Case and then checking the box "Notify Case Owners on New Emails".
<An email has been received for case 00001089: Test.
Please click the link below to review the new email and respond appropriately.
https://toshiba-memory--dev11.cs11.my.salesforce.com/02sZ0000002ERN6
NOTE: It is not recommended that you forward this email because its association with the original case may be lost.
>
But my customers who are Japenese wants to change it to Japanese. It's any possible way to create an auto-mail like that in Japanese.
Thanks and best regard.
Le Tien Hiep
Refer below salesforce help article for the solution.
https://help.salesforce.com/articleView?id=000005102&type=1
https://salesforce.stackexchange.com/questions/201907/send-an-email-in-hindi-or-other-language
Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
Best Regards
Sandhya
Thank a lot for your help but my problem is to modify a stand notification "New Email on Case" Salesforce but not the display problem.