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Rebecca H
Please can someone help? I would like to finish the knowledge challenge to back up my learning for advanced admin exam, however article types is missing. Please let me know what I need to do. I have activated the licences etc.
Thanks
article types missing cannot complete challenge
Please can someone help? I would like to finish the knowledge challenge to back up my learning for advanced admin exam, however article types is missing. Please let me know what I need to do. I have activated the licences etc.
Thanks
Currently you are not able to access article types because you have checked "Enable Lightning Knowledge" check box under Lightning Knowledge Settings.For more information,Please visit on this link.
https://success.salesforce.com/answers?id=9063A000000pIqQQAU
please let me know if you are facing any issue.
Thanks,
All Answers
please click on knowledge setting and enable knowledge setting.then you will be see knowledge article types.
Hope to have helped!
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.
let me know if any issue occured.
Regards.
Many thanks
Rebecca
Currently you are not able to access article types because you have checked "Enable Lightning Knowledge" check box under Lightning Knowledge Settings.For more information,Please visit on this link.
https://success.salesforce.com/answers?id=9063A000000pIqQQAU
please let me know if you are facing any issue.
Thanks,