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Tina DwyerTina Dwyer 

Trying to uninstall Geopointe, getting an internal server error. Was told it was a Salesforce issue and Geopointe. Error ID: 1976573630-15473 (1282040309).

SandhyaSandhya (Salesforce Developers) 
Hi,

Please make sure you followed all the steps in the below link before uninstalling Geopointe

http://help.geopointe.com/customer/portal/articles/1815171-uninstall-geopointe
 
If the error persists please contact Salesforce support team.

Here's how you can reach salesforce support team.
  • https://help.salesforce.com/apex/HTViewSolution?id=000123530&language=en_US
  • https://help.salesforce.com/HTViewSolution?id=000001000&language=en_US
  • support@salesforce.com

Hope this helps you!

If this helps you, please mark it as solved.

Thanks and Regards
Sandhya
rornelasrornelas
Tina, I work at Geopointe. Ussually errors upon uninstalling are out of our control. Feel free to submit a case at support@geopointe.com. Happy to look at this more closely if needed.