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Zeeshan Moulvi 2Zeeshan Moulvi 2 

An internal server error has occurred Error ID: 1419973056-98503 (-1341380876)


We have receecnty updated the community in Sandbox to Winter17 template.
Untill yeterdat everything was working fine , today we are getting an error when ever we are trying to navigate to Community "Login Page" , "Check Password Page".
Please let me know if you have any ide how to debug the error.

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NagendraNagendra (Salesforce Developers) 
Hi Zeeshan,

Sorry for this issue you are encountering.

This type of error indicates that an error has occurred that hasn't been trapped by the platform - a low-level java exception for example.
If you need to move quicker than, start removing functionality from the component to isolate where the problem occurs and see if there are any other mechanisms you can use.

If the problem continues may I suggest you please clear all the cookies and cache and log out of all accounts and log in once again which should resolve the issue.

Still, if the problem persists give a try by attempting the same in a different browser which should do the trick.

Hope this helps.

Please mark this as solved if it's resolved so that it gets removed from the unanswered queue which results in helping others who are encountering a similar issue.