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Why Cant we access the MilestoneStatus field either on the Workflow or Process Builder or in formula field ?

As per current implementation, my Case Detailed page is pure custom and I have Entitlement Processes and Milestones in place. The thing is that I cant access the Milestone Status Icon field, but I can access the MilestoneStatus value. That value I need to populate into Custom Milestone Status Icon and using formula field I wants to show the Milestone Status Icon.
I got the reference here :

How can I approach to this implementation ?
VinayVinay (Salesforce Developers) 
Hi Sandy,

There is a limitation to Show Milestone Status Icon in Lightning.  Check below reference for same.

Milestones on support records display one below of three statuses.

You cannot use formula field to populate based on picklist field as mentioned.

Please mark as Best Answer if above information was helpful.

Robert A. EliasRobert A. Elias
I faced similar kind of issue last time, I am still searching for some proper solution Same issue still no fix to this.
I have an entitlement process with 7 milestones driven from changes in my sub status field. Had written a process builder to set the case milestone completed to be =now() when sub status changes to the next option. However this doesn't seem to work. Anyone has any experience in doing something similar without apex? FaceTime (