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Rohini Sirigiri 5Rohini Sirigiri 5 

@Hi All,

I am new to Salesforce Ecosystem.Can anybody help me solving this :

Contact has a multi select custom field called Role__c which can have values (Surgeon;Nurse;First Assist;Admin;CSR).
Account has a custom field called Total_Score__c which is a number field.
Mapping table Role_Score__c looks like this
Role__c         Score__c
Surgeon         10
Nurse           5
First Assist    10
Admin           0
CSR             20
When a contact is created/updated, get total score of all the UNIQUE roles that exist on all the contacts of the account.
Ex: Account 1
Contact 1 with roles Surgeon;Admin
Contact 2 with roles CSR:Admin
On Account 1 we should store the value as (10 + 0 + 20 = 30) because we only have 3 unique roles

I need with proper explanation :  
Pruthiviraj GanePruthiviraj Gane
Create a Formula file in contact-dependent on the Multi-picklist filed.
IF(INCLUDES(pruthiviraj__Role__c, 'Surgeon'),10,0)+
IF(INCLUDES(pruthiviraj__Role__c, 'Nurse'),5,0)+
IF(INCLUDES(pruthiviraj__Role__c, 'First Assist'),10,0)+
IF(INCLUDES(pruthiviraj__Role__c, 'Admin'),0,0)+
IF(INCLUDES(pruthiviraj__Role__c, 'CSR'),20,0)

And to Role-Up. you can use this App-Exchange App which is giving us the role up solution.

Roll-Up Helper (

please let me if this is helpful or not.
Rohini Sirigiri 5Rohini Sirigiri 5
Hi Prithivi,

Sorry for getting back late, I am now working on this. I will update you soon.