function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion

Sending an email when a Web to Lead comes in

 I am trying to have Salesforce send an email when a new Lead is created through a Web To Lead form. I have tried doing this using a Workflow and a Trigger. Either way, the email is never sent. If I create a Lead manually, the email is sent.


Is there something about Web To Lead functionality that inhibits sending emails via Workflows and Triggers? Any help would be appreciated.


What about

"Setup" -> "Customize" -> "Leads" -> "Auto response rules"?


There is one more requirement that I didn't specify. It seems that the auto-response will email the person who filled out the web to lead form. I needed to send a sepcific email to a different email address.


I am sending an email to another application which handles our leads (we don't use SF for leads yet). So, I need to send an email to someone other than the person who fills out the lead form.

kalyani pinnaka 4kalyani pinnaka 4
Did you find the solution sending an email when lead is created and rejected to create