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Change 'from address' on email response for web-to-lead
Currently, the 'from address' on the email auto-response appears to be that of the 'author', although I'm not sure of this. We would prefer that the email be 'from' the company rather than a person. I have been unable to locate a page or property to allow this to be changed. Can this be done? If so, please let me know where/how.
Thank you for your help.
Bill Hayhow
Direct Knowledge
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Depending on how your users are set up, one option is to change the My Email Settings page for the running user of Web To Lead. You can override the email address there so that by default emails come from the email you specify in that page.