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Rasmitha Reddy
How to find the old owner name?
Interview question:In accounts the accountowner is 'X' after that the owner was changed to some 'Y' and again 'Z' how to i get the details of starting owner('X')? Can anybody answer it for me?
Regards,
Rasmitha
Field History Tracking, if enabled before the owner changes would track the changes from User X to User Y and then from Y to Z.
If history tracking was not enabled, I believe your only option would be to contact Salesforce and pay for an audit trail.
Thank u for the reply.But i dnt have any idea about audit trail.can u breifly explian that one?
For a fee, you can contact Support and request a report of all changes that have been made within Salesforce. I have never used this so I do not know details.
Thank u for reply