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service console not working

Hi All,


in my visual force page . i wrote code like bellow


<apex:includeScript value="/support/console/20.0/integration.js"/>
<script type="text/javascript">


function testSetTabTitle() {
// alert('hi');
//Set the current tab's title
sforce.console.setTabTitle('Sales Offer Page');



some times it showing  sub title as  sales offer page but some times it is showing as External page ?


what is the cause? please help in this