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Binding custom object with Territory management.




I have created a custom object in salesforce called SalesOrder which allows users to create SalesOrders. The issue is a user associated with a territory cannot view the records(salesorders) created by a user of the same territory though he has been assigned to the same territory with same rules.  I have checked the rules and workflows and made sure that both the users have the same sharing rules.  A User above this user in a role Hierarchy cannot view, create, update, salesorder records created by users underneath it. Once again i have checked all the sharing rules and the territory management side and all seems ok.

 I have been told that custom objects cannot be linked to territory management and the records created within a custom object cannot be segregated to users.  

Any help in this regard will be highly appreciated.




hi. could a custom object that has Account as its master be able to use territory management?


Thanks a lot!