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PrattyPratty 

Error: Duplicate Username.

Hi,

 

I am getting this error when I tried to update user from salesforce backend.

Error: Duplicate Username.
Another user has already selected this username.
Please select another.


but there is no user in this org with same username. I have also checked all my sandboxes but I didn't find user with same username.

 

Can anybody help me to get through this.

 

Thanks,

Pratty

admintrmpadmintrmp
Does the username exist elsewhere in Salesforce? A username is unique to the entire Salesforce user base, not just your organization or sandboxes.
PrattyPratty

Hi admintrmp,

 

I am not sure about username exist elsewhere in Salesforce other than my environment. Because we haven't update his username since last year and user is active. This is now happening for more than 5 users in my orgnization.
admintrmpadmintrmp
If you are absolutely certain that the username does not exist elsewhere in Salesforce, set up a case with Salesforce as they will be able to identify why you are getting this message.
BoothleadsBoothleads

I believe this is a known bug, please check the link below:

 

http://success.salesforce.com/issues_view?id=a1p30000000SuJTAA0

 
PrattyPratty

Hi Boothleads,

 

Thanks for information.