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Email to Lead Problem
Hi every one,
I have a problem regarding Email to Lead i.e, when ever the customer sending an email to salesforce then the lead is automatically created in our organization. But the total lead details goes to Description field but i don't want like that .My requirement is, In the mail customer sends like this
Name : kishore
Company : XXXXXXX
Industry : Banking
I want this details directly in that partucular fields. So how can i acheive this one Please help me out........
Advance Thank you.
I have a problem regarding Email to Lead i.e, when ever the customer sending an email to salesforce then the lead is automatically created in our organization. But the total lead details goes to Description field but i don't want like that .My requirement is, In the mail customer sends like this
Name : kishore
Company : XXXXXXX
Industry : Banking
I want this details directly in that partucular fields. So how can i acheive this one Please help me out........
Advance Thank you.
There are two ways do it..
1. You can download this free app from AppExchange https://appexchange.salesforce.com/listingDetail?listingId=a0N300000016cRqEAI detailed install instructions here (https://sites.secure.force.com/appexchange/servlet/servlet.FileDownload?file=00P30000003TbnhEAC)
2. You'll need to write email services for this..Since you have a custom requirement, I'm not sure if the above app will be a best fit for you..So you need to know some apex to get started with this option. You can find a lot of resources online..but here is nice blog post on how to write an email service : http://blog.jeffdouglas.com/2010/03/12/writing-an-inbound-email-service-for-salesforce-com/
Hope it helps..!
Thanks,
Mohammed
I searched in google a lot , i am not get any thing related to this requirement that's reason i posted here. Any body have any idea regarding this requirement please suggest me.....
1st way i did but the total email body goes to description field and i am customizing some code but the code is not working so how can i overcome this problem .
global class CreateLead implements Messaging.InboundEmailHandler {
global Messaging.InboundEmailResult handleInboundEmail(Messaging.inboundEmail email,
Messaging.InboundEnvelope env){
// Create an InboundEmailResult object for returning the result of the
// Apex Email Service
Messaging.InboundEmailResult result = new Messaging.InboundEmailResult();
String myPlainText= '';
// Add the email plain text into the local variable
myPlainText = email.plainTextBody;
// Check for existing leads with this email address
Lead[] leads = [SELECT Id, Name, Email
FROM Lead
where Email =: email.fromAddress];
if (leads.size() == 0) {
// New Lead object to be created - set LastName and Company to
// dummy values for simplicity
Lead newLead = new Lead(Email = email.fromAddress,
LastName = 'From Email',
Company = 'From Email',
Country='From Email',
Industry='From Email');
// Insert a new lead
insert newLead;
System.debug('New Lead record: ' + newLead );
} else {
System.debug('Incoming email duplicates existing Lead record(s): ' + leads );
}
// Set the result to true. No need to send an email back to the user
// with an error message
result.success = true;
// Return the result for the Apex Email Service
return result;
}
}