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How to write trigger to update Response time a custom/time field on case when a mail is send from case?
Hi i am just new to salesforce can anyone help . i would like to write a trigger which update response time on response__c field (custom date/time field ) when a mail is semd from case..
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[1] https://developer.salesforce.com/trailhead/module/apex_triggers
[2] http://blog.deadlypenguin.com/blog/2014/07/23/intro-to-apex-auto-converting-leads-in-a-trigger/