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Approval Process is not displaying on case object but record lock and email alert is working properly
I created two step Approval process on case object. Record detail and lock symbol is displaying after click on link in email. But unable to see history of Approval process and link of Accept and Reject(Screenshot-1). Same thing I checked on custom object and able to get Approval Process(Screenshot-2). Please help.
![Records Snapshot](/forums/servlet/rtaImage?eid=906F0000000g2Os&feoid=Body&refid=0EMF0000000g3sr)
Screenshot-2 - Same approval process has created on custom object and working fine
![Approval process displaying on Custom object](/forums/servlet/rtaImage?eid=906F0000000g2Os&feoid=Body&refid=0EMF0000000g3sw)
Screenshot-2 - Same approval process has created on custom object and working fine
kindly check the approval history relaetd list has been added in to page layout for case object. like below.
All Answers
kindly check the approval history relaetd list has been added in to page layout for case object. like below.
mark best ANSWER If that's worked for you.
Thanks