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Hi All,

 

I am trying to attach a gmail onto a Contact's record in Salesforce and it is going into "Unresolved Items".

 

The contact and his email are unique in Salesforce and the email address appears in the body of the email I am forwarding to Salesforce emailtosalesforce@l-5fhsv8ve3..... and exactly matches the email address on the Contact record.

 

Does anyone have some info on why this is happening and how to resolve it.

 

Thank you.

 

--David