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  • Mario Bonaparte 15
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Customizing Related List on Salesforce1

I'm trying to help a nonprofit organization with the following issue that I think is probably an easy fix, but I just don't know Salesforce1 well enough

  • Custom object “Time Tracking” as a related list (master-detail) under Cases. From a mobile device they need to be able to add time to a case.
  • In Salesforce1 – if they pull up a case record and go to the related list screen, there is no add new button
  • In Salesforce1 – if they go first to the time tracking tab and create new, the lookup dialogue to cases only shows the case number. They need to see the case subject, but I don’t see that you can customize that lookup.
  • My idea for a workaround was a formula field – a hyperlink to add a new time tracking record with the case link pre-populated. But this wasn’t working.