• Anthony Schneider
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I am new to this kind of formula field and I am having issues with this formula not applying the requested values to the different pick list  options on multiple fields:

CASE( Store_in_Prime_Location__c , "Perfect location within strategic plan" ,20, "Good Area outside defined plan",10,0 ) +
CASE( Prepared_to_Relocate__c , "Yes this is the preferred location", 10 ,"Not the Prefered Location see Dealer Review file for further information",0, 0) +
CASE( External_Signage__c , "Average", 5, "Good", 10, "Outstanding" , 15 ,0) +
CASE( Rate_the_Street_Frontage__c , "Mid to small frontage with limited improvement possible", 5, "Mid-range frontage with potential to improve visibility", 10, "Strong Street Presence Clearly visible with high traffic", 15 , "Large Frontage 2 sides highly visible to all traffic" , 20 , 0) +
CASE( How_many_carparks_available__c , "Minimal Car Parking easily accessible", 5, "Ample Car Parks easily accessible", 10,0) +
CASE(Property_Status__c , "Owned", 5, 0)

I am hoping someone can point me in the right direction as I am lost as to where I am going wrong.
I'm wondering if this is just a glitch in Salesforce and if anyone has any workaround. I currently have a Trigger on ContentDocumentLink that sends an email to the owner of a custom object record when a File or Note is created and attached to that record. The trigger also attaches file information and the body of the Note if it's a ContentNote being inserted. The trigger handles the logic in differentiating Notes from other file types. The problem is when the user hits the button to create a new Note in classic or in the Console, an empty, untitled, new note record is inserted instantly firing my trigger before the user has time to add content to the body. In Lightning it at least allows the user to fill out the header of the note before saving, but saves before the note body is filled out. Cancelling out of creating the note still leaves the blank note saved and attached to the record. Any help in understanding why the note saves before the user hits the save button would be appreciated.
I keep getting an error on Item #4 "The custom set of fields that are highlighted on account records must be assigned to the required profile."

The requirement is asking for having highlights based on profiles, but as we know compact layouts are applied to the whole system not by profile.

I am not sure how to fix this, any help is appreciated.