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  • Christoph_Amann
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8 replies

auto populate fields from lookup field

Is there a way to auto populate several fields based on the value from a lookup field?
 
For example, I have a custom lookup field on the Account object. When the user selects the account, I would like three custom fields (text boxes) to be auto-populated with the address, city and state from the account the user selected.
 
Is this possible?  If so, how?
 
Thanks.
4 replies

How do you enable the agent desktop?

    Can someone tell me how to enable the agent desktop? We have enterprise but I cannot find it.

Thanks

Robert