We use the web to lead function in 4 languages. The webform is a pre- application people fill out on our website, which puts them in as leads for our recruiters to manage. We are having a problem with our Mandarin preapplications.
When people fill it out in Mandarin, the characters come into Salesforce all garbled. The picklists are fine, but the names, short answers and contact information do not translate.
I know Salesforce can support Mandarin (simplified Chinese) so how can I get this to work?
I submitted a case to SF support, but they are taking a bit in getting back to me.
Anyone have any suggestions? We are in a bit of a pinch because there are a lot of applications coming in from China right now.
I have a difficult problem, and I think it will require programming of some sort. Or there may be a simple solution that I don't know about.I have contacted a consultant about this, but my boss is not quite sold on paying someone to do this for us. I don't have any kind of IT/ computer background, so I am working on this from manuals, online help and what I learned in my SF administrator class. I know this may be a little hard to understand, and would be more than happy to discuss with you if that's easier, but here goes:
We use Salesforce to track donors. We track the money given to us in a payments custom tab, and track money in the pipeline in our proposal tab (which is actually the Opportunities tab). We are trying to get a report we are currently maintaining in Excel to come out of Salesforce.
I recently created a "Target" custom object tab. A Target is the amount of money we want to get from a segment of our donors for the fiscal year (examples of target names: Foundation FY08, Major Donor FY). The monetary amounts would be entered in and locked at the beginning of the fiscal year. SO there are 3 object we need to relate to Targets: projects (custom object), proposals (opportunities) and the payments (custom object). The payments received and expected revenue from proposals will appear as related lists on the Target tab. We will add all of those up to track our progress against each Target.
We will use rollup sumamry fields to total and measure the payments against the target amount. And hopefully, after Winter 08 is released, we can do the same for the expected revenue of proposals.
Right now on our proposal page we have look ups to the target and the associated project. The issue is that there could be multiple targets and multiple projects for a single proposal with a single dollar amount. We need to divvy up the proposal expected revenue to the projects and/or targets. One idea we had is creating one parent proposal for the total amount with multiple child proposals. But I couldn't figure out how to do this.
Is this a many-to-many relationship problem? Or is it many-to-one?
Can anyone help me out a bit on this? I'm in over my head and keep getting more confused. Thanks! Noel
