• coneill72
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Hi There-

I’m trying to use the Case Detachifier application.

I want to back up to an FTP site, but that option isn’t working. I’m on Windows XP SP2. I’m certain the FTP login credentials I’m using are correct.

Below is the complete text from this error dialog:


This happens no matter what FTP server I try to connect to, and, as shown in the other screenshot, it just endlessly tries to test my FTP connection.


 
I’ve confirmed that my firewall program (Windows Live OneCare) IS allowing the salesforce.com Case Detachifier. I’ve tried rebooting my machine a couple times, but continue to get the same error.

What’s wrong here? Any suggestions?

Thanks!

Gabe Anderson
Director of Customer Support
Articulate
- The Global Leader in Rapid E-Learning
www.articulate.com

See what the experts are saying about Articulate:
www.articulate.com/company_accolades.html

 Code:

ERROR LOG:

See the end of this message for details on invoking

just-in-time (JIT) debugging instead of this dialog box.

 

************** Exception Text **************

System.UriFormatException: Invalid URI: The format of the URI could not be determined.

   at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)

   at System.Net.WebRequest.Create(String requestUriString)

   at Detachifier.SalesforceData.TestFtpServer()

   at Detachifier.SaveScreen.btnNext_Click(Object sender, EventArgs e)

   at System.Windows.Forms.Control.OnClick(EventArgs e)

   at System.Windows.Forms.Button.OnClick(EventArgs e)

   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)

   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

   at System.Windows.Forms.Control.WndProc(Message& m)

   at System.Windows.Forms.ButtonBase.WndProc(Message& m)

   at System.Windows.Forms.Button.WndProc(Message& m)

   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

 

 

************** Loaded Assemblies **************

mscorlib

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.42 (RTM.050727-4200)

    CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll

----------------------------------------

Detachifier

    Assembly Version: 1.0.0.0

    Win32 Version: 1.0.0.0

    CodeBase: file:///C:/Program%20Files/salesforce.com/Case%20Detachifier/Detachifier.exe

----------------------------------------

System.Windows.Forms

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.42 (RTM.050727-4200)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

----------------------------------------

System

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.42 (RTM.050727-4200)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

----------------------------------------

System.Drawing

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.42 (RTM.050727-4200)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

----------------------------------------

System.Deployment

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.42 (RTM.050727-4200)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Deployment/2.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll

----------------------------------------

System.Web.Services

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.42 (RTM.050727-4200)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll

----------------------------------------

System.Xml

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.42 (RTM.050727-4200)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll

----------------------------------------

System.Configuration

    Assembly Version: 2.0.0.0

    Win32 Version: 2.0.50727.42 (RTM.050727-4200)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

----------------------------------------

q2wuacru

    Assembly Version: 1.0.0.0

    Win32 Version: 2.0.50727.42 (RTM.050727-4200)

    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

----------------------------------------

 

************** JIT Debugging **************

To enable just-in-time (JIT) debugging, the .config file for this

application or computer (machine.config) must have the

jitDebugging value set in the system.windows.forms section.

The application must also be compiled with debugging

enabled.

 

For example:

 

<configuration>

    <system.windows.forms jitDebugging="true" />

</configuration>

 

When JIT debugging is enabled, any unhandled exception

will be sent to the JIT debugger registered on the computer

rather than be handled by this dialog box.

 

  • February 16, 2007
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