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CaseComment email notification trigger

I've searched for a solution to this, and cannot seem to find one.

I'm creating a new case comment via the API with PHP. I would like for an email to be sent to the current case owner (New Comment Notification) when that happens. This currently happens correctly when creating cases you do not own within the SF UI, but I would like the same function when adding comments via the API.

Here's how I am creating the CaseComment:

Code:

 try {   
  $sObject = new SObject();
  $fields = array('ParentId' => $_POST['Id'], 'CommentBody' => $_POST['commentBody'], 'IsPublished' => 'true');
  $sObject->type = 'CaseComment';
  $sObject->fields = $fields;
  $result = $mySforceConnection->create(array($sObject), 'CaseComment');
     }

jeremyt
February 01, 2008
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3 replies

CaseComment email notification trigger

Code:

 try {   
  $sObject = new SObject();
  $fields = array('ParentId' => $_POST['Id'], 'CommentBody' => $_POST['commentBody'], 'IsPublished' => 'true');
  $sObject->type = 'CaseComment';
  $sObject->fields = $fields;
  $result = $mySforceConnection->create(array($sObject), 'CaseComment');
     }

jeremyt
February 01, 2008
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0

5 replies

EmailHeader in PHP Toolkit?

Hello all,

Is EmailHeader, as documented here - http://www.salesforce.com/us/developer/docs/api/Content/sforce_api_header_emailheader.htm in the latest PHP API (1.1)?

Reason I ask is that it does not seem to be documented, and doing a quick search of the PHP toolkit code returns no matches for "Email".

TIA!

Mrdini
December 18, 2007
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