I have been logging cases about this, and since we don't have premium support I was told to log this here.

We are exceeding our API limit and we are not sure why, we haven't developed any custom code so something is making alot of calls.  I was told to buy more, but want to know what is causing the problem before buying more as maybe it is something we don't need and that can be turned off.

The Report below shows that something with client ID = Blank and Outlook  are using up THOUSANDS of api calls per day.  We ONLY have the ability for our 3 sales people to "add" an email to the contact or opportunity they are working on (i.e. Contacts, Events, and Tasks are set to "Don't sync").

I have been logging cases about this, and since we don't have premium support I was told to log this here.

We are exceeding our API limit and we are not sure why, we haven't developed any custom code so something is making alot of calls.  I was told to buy more, but want to know what is causing the problem before buying more as maybe it is something we don't need and that can be turned off.

The Report below shows that something with client ID = Blank and Outlook  are using up THOUSANDS of api calls per day.  We ONLY have the ability for our 3 sales people to "add" an email to the contact or opportunity they are working on (i.e. Contacts, Events, and Tasks are set to "Don't sync").

Just recently started running into this error message: "TotalRequests Limit exceeded."

We should have 7000 requests/day. Looking at our API call report, I have no idea how we're coming anywhere close to this 7000 limit. Is there part of this report that's missing or a different way to see how we're exceeding our total request limit?

This is affecting some time-sensitive, production applications we have including a link to our billing/invoicing system Intacct and an application we use to create licenses for our customers. Any help would be really appreciated. Thanks!

Just recently started running into this error message: "TotalRequests Limit exceeded."

We should have 7000 requests/day. Looking at our API call report, I have no idea how we're coming anywhere close to this 7000 limit. Is there part of this report that's missing or a different way to see how we're exceeding our total request limit?

This is affecting some time-sensitive, production applications we have including a link to our billing/invoicing system Intacct and an application we use to create licenses for our customers. Any help would be really appreciated. Thanks!