Has anyone successfully added SOS to their iOS app?

How much development time did that take? Any best practices or lessons learned?

I found this guide, which makes it seem simple: https://developer.salesforce.com/docs/atlas.en-us.sos.meta/sos/getting_started_ios-adding_sos_into_another_app.htm

But, according to my developer, it may take some time.

Thanks!

Has anyone successfully added SOS to their iOS app?

How much development time did that take? Any best practices or lessons learned?

I found this guide, which makes it seem simple: https://developer.salesforce.com/docs/atlas.en-us.sos.meta/sos/getting_started_ios-adding_sos_into_another_app.htm

But, according to my developer, it may take some time.

Thanks!

I have a custom Case Action to create a new case; I'm doing this to specifically preselect a value for Status. The name of this action is New_Case_Community_User. When adding this action as a property under Case Creation for Signed-In users, my Community users receive the following error message when trying to create a case in Community Cloud:

• Either this action doesn't exist or you don't have access to it: New_Case_Community_User

The record type associated with this action is assigned to the user profile receiving this error. Any ideas on what is missing in this Site.com / Community Cloud configuration? 

Salesforce Support was unable to resolve the issue during a long screenshare, and recommended the Developer forum.