• Alen Husanovic
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Hello, 

I'm trying to make a callout to the Web Service on the remote location(the port number is 9233). The web service is protected with SSL, and anything that I did so far I got the following exception:

System.HttpRequest retrying request in response to handshake failure: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

System.CalloutException: sun.security.validator.ValidatorException: PKIX path building failedsun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

The certificate chain:

User-added image

The root certificate(GeoTrust Global CA) is trusted by Salesforce however the intermediate certificate (RapidSSL SHA 256 CA) is not on the list of trusted certificates. I tried to import the security certificate chain into Salesforce and then assigning that certificate to remote domain but that did not make any changes. 

Is there any way that I can confirm that the exceptions that we get are related to SSL setup on the remote machine and to the Salesforce setup?

Looking forward to any help on this issue.
Hello, 

I'm trying to make a callout to the Web Service on the remote location(the port number is 9233). The web service is protected with SSL, and anything that I did so far I got the following exception:

System.HttpRequest retrying request in response to handshake failure: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

System.CalloutException: sun.security.validator.ValidatorException: PKIX path building failedsun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

The certificate chain:

User-added image

The root certificate(GeoTrust Global CA) is trusted by Salesforce however the intermediate certificate (RapidSSL SHA 256 CA) is not on the list of trusted certificates. I tried to import the security certificate chain into Salesforce and then assigning that certificate to remote domain but that did not make any changes. 

Is there any way that I can confirm that the exceptions that we get are related to SSL setup on the remote machine and to the Salesforce setup?

Looking forward to any help on this issue.
Hello, 

I'm trying to make a callout to the Web Service on the remote location(the port number is 9233). The web service is protected with SSL, and anything that I did so far I got the following exception:

System.HttpRequest retrying request in response to handshake failure: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

System.CalloutException: sun.security.validator.ValidatorException: PKIX path building failedsun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

The certificate chain:

User-added image

The root certificate(GeoTrust Global CA) is trusted by Salesforce however the intermediate certificate (RapidSSL SHA 256 CA) is not on the list of trusted certificates. I tried to import the security certificate chain into Salesforce and then assigning that certificate to remote domain but that did not make any changes. 

Is there any way that I can confirm that the exceptions that we get are related to SSL setup on the remote machine and to the Salesforce setup?

Looking forward to any help on this issue.