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  • S Banerjee
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2 replies

Authenticate the customer from Einstein Chatbot

Hi all, I already have Salesforce Einstein Bot for unauthenticated users and now i would want to be able to authenticate the customer and proceed with his chat afterwards, any information on this? Thanks for your help. 
1 replies

seamless experience to authenticate the customer from Einstein Chatbot

I already have Salesforce Einstein Bot for unauthenticated users and now i would want to be able to provide a seamless experience to authenticate the customer and proceed with his chat afterwards, any information on this? Thanks in advance.