• Jon Turner 8
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I am attempting to install an app in completing a training module.  Installing the app requires my user name and password.  Don't know the current password (regular SFDC password doesn't work).  Can't reset the password with knowing my training entity city of birth.  So, without this information, I can't complete the training module.
There was an unhandled exception. Please reference ID: QGWTWEWE. Error: Faraday::ConnectionFailed. Message: Failed to open TCP connection to brave-goat-80782-dev-ed.my.salesforce.com:443 (getaddrinfo: Name or service not known)
I am attempting to install an app in completing a training module.  Installing the app requires my user name and password.  Don't know the current password (regular SFDC password doesn't work).  Can't reset the password with knowing my training entity city of birth.  So, without this information, I can't complete the training module.