• Brian Zentner 2
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I have a business case where I need to be able to report on the Mean Time between certain records based on some criteria.

Example: I have an object that tracks IT issues and they are prioritized 1 - 5 (1 being Severe to 5 being benign). I need to show Mean Time between the Priority 1 tickets and am struggling to pull that information into report format.

Any suggestions?