• Brandon Leibowitz
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Hi There!
I have a flow that is launched from a Case, does some tings, posts a comment to that case, and moves on.

If i put a case comment as normal (from the case) it sends the case owner an email notification of the comment.
But, when i have a flow create a new Case Comment, the case owner doesn't get the notification. The comment posts as expected, but no email is triggered.

And since this email is a system default...i can't have a flow action do it. 
Any suggesteions are greatly appreciated!

Thanks in advance. 

This is my Create Record Element 
createRecordCaseComment
Hi There!
I have a flow that is launched from a Case, does some tings, posts a comment to that case, and moves on.

If i put a case comment as normal (from the case) it sends the case owner an email notification of the comment.
But, when i have a flow create a new Case Comment, the case owner doesn't get the notification. The comment posts as expected, but no email is triggered.

And since this email is a system default...i can't have a flow action do it. 
Any suggesteions are greatly appreciated!

Thanks in advance. 

This is my Create Record Element 
createRecordCaseComment