• AleksA
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Hello,

We have a Process Builder process on the Account object. The Action Group Criteria has Is changed for about a dozen different fields. If any of the conditions are met it calls a custom Apex class that makes a HTTP POST to our API endpoint. This works fine if users are manually changing these fields. 

We also have a different, existing process, that updates the Account whenever an Opportunity is Close Won. Most of these fields also appear on the Opportunity.

What we expected is for it to send a single POST if any of these conditions are met. What we get is that it sends 6 POSTs whenver the Opportunity is closed and the Account is updated.

Recursion - Allow process to evaluate a record multiple times in a single save operation? is not checked

What can we do to make it fire only once if any of the conditions are met?

Thank you for the help!
  • October 01, 2020
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Hello,

We have a Process Builder process on the Account object. The Action Group Criteria has Is changed for about a dozen different fields. If any of the conditions are met it calls a custom Apex class that makes a HTTP POST to our API endpoint. This works fine if users are manually changing these fields. 

We also have a different, existing process, that updates the Account whenever an Opportunity is Close Won. Most of these fields also appear on the Opportunity.

What we expected is for it to send a single POST if any of these conditions are met. What we get is that it sends 6 POSTs whenver the Opportunity is closed and the Account is updated.

Recursion - Allow process to evaluate a record multiple times in a single save operation? is not checked

What can we do to make it fire only once if any of the conditions are met?

Thank you for the help!
  • October 01, 2020
  • Like
  • 0