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  • Jeremy Galgut 9
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7 replies

‘Check your Internet connection and try again’ error

Running a suite of Automated Test jobs, we have started getting the Salesforce message 'Check your internet connection and try again' at apparently random stages.
 
There's no evidence on our server that there's a problem with the internet connectivity and we don't get the error when going into Salesforce front end and reproducing what the Auto Test is doing. We have tried running the tests on a different Salesforce Org/Instance, but the problem is the same.
 
Although it's not impossible that the internet connection could be dropping out intermittently, I'm wondering if it is an accurate message or if the root cause is something else. Has anyone seen this message and if so what can be done to resolve it?
 
7 replies

‘Check your Internet connection and try again’ error

Running a suite of Automated Test jobs, we have started getting the Salesforce message 'Check your internet connection and try again' at apparently random stages.
 
There's no evidence on our server that there's a problem with the internet connectivity and we don't get the error when going into Salesforce front end and reproducing what the Auto Test is doing. We have tried running the tests on a different Salesforce Org/Instance, but the problem is the same.
 
Although it's not impossible that the internet connection could be dropping out intermittently, I'm wondering if it is an accurate message or if the root cause is something else. Has anyone seen this message and if so what can be done to resolve it?