Hi

A couple of days ago I started Salesforce Certified Exam, answered 1 question, and then it was paused. The image on the screen said: 'Please wait for our specialist to connect with you as soon as possible'. 20 minutes past nothing happened.
I connected to Kryterion Support, they answered me that no able to reschedule or cancel an exam and I should open a case in Salesforce Support.
SF Support has not been answered for a couple of days.
The exam still suspended now.

Does anyone has a suspended issue or know some solution?