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I am using the Email2Case agent and having a hard time trying to figure out how to populate the Contact Name and Contact Email fields. Basically I want to grab the sender's email and name, then add that to the case being created. Any sample code or hints would be nice.
  • July 21, 2005
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I am using the Email2Case agent and having a hard time trying to figure out how to populate the Contact Name and Contact Email fields. Basically I want to grab the sender's email and name, then add that to the case being created. Any sample code or hints would be nice.
  • July 21, 2005
  • Like
  • 0