I have an FAQ article type and an associated data category. I would like to build a public FAQ in Site.com, broken down by category. However, I've been unable to find a way to query the articles with the category information as a filter criteria.
I am able to pull out a list of articles using a Data Repeater on the FAQ__kav object with these filter settings:
Publication Status = online Visible in Public Knowledge Base = true Language = en_US
This seems to work fine. But in order to break this down by data category, I need to somehow filter on the categories
Here's an example of what it might look like in SOQL:
SELECT Title FROM FAQ__kav WHERE PublishStatus='Online' AND Language = 'en_US' WITH DATA CATEGORY Geography__c AT (france__c,usa__c).
How can I achieve the same in Site.com?
The data categories don't appear as available filter criteria in the Data Repeater.
We are in the process of implementing two separate sites that authenticate against a (the same) customer portal:
- Site 1 is a ideas base theme site that requires authentication via self-registration to a customer portal.
- Site 2 is a support site that requires authentication via self-registration to the same customer portal.
Each site when taken alone works fine, both for public / guest users and authenticated users.
The problem is that the authentication performed on one site does not "stick" when navigating to the other site, even though they both authenticate against the same customer portal. In other words, if a user authenticates on site 1, and then navigates to site 2, then site 2 does not recognize the user as already authenticated, and the user has to present credentials again.
How can we make the authentication work across multiple sites that use the same customer portal?
This position is based in either San Francisco or Sebastopol, CA.
Safari Books Online is an on-demand digital library that provides access to thousands of technology, creative and business books, training videos and expert reference and learning materials from leading publishers like O'Reilly Media, Addison-Wesley, Peachpit Press, Apress, Manning, Talented Pixie and many more.
To help support our growth and expansion we are now seeking an Operations Support Analyst to enhance, customize, integrate, and maintain our existing Salesforce application and related systems.
Working closely with affected groups and stakeholders, you will have primary responsibility for implementing and supporting customizations and enhancements designed to streamline internal business processes related to leads management, sales automation, contract management, subscription management, order fulfillment, and service operations, including the integration of Salesforce with ERP and internal legacy systems.
The ideal candidate will have administration-level expertise of the Salesforce application as well as prior exposure to development on the Force.com platform using Visualforce, APEX programming, and native Force.com platform features.
Primary job functions
• Provide ongoing Salesforce administration and configuration support. • Provide best practice recommendations for the implementation and automation of key business processes as relates to Salesforce. • Implement and support customizations and enhancements to existing Salesforce application based on defined business requirements. • Implement and support required process and data integration between Salesforce and external systems, including Epicor and internal legacy systems. • Develop custom reporting and analysis as required. • Support and maintain key operations tools and applications (other than Salesforce), as needed.
Requirements
• Relevant degree in computer science, MIS, business, or equivalent experience. • 3-5 year prior work experience as an application support specialist, technical consultant, sales engineer, software developer, or product manager for relevant web technologies. • Strong technical background with a solid understanding of Internet technologies, including HTML, CSS, JavaScript, HTTP/S, firewalls, web servers. • Prior web-based application support or development experience. • Experience with data extract, transformation and load tools. • Experience with enterprise application API-level integration tools and techniques. • Knowledge of modern web technologies including SOAP, WSDL, REST, XML. • Knowledge of enterprise systems, CRM, SFA, and ERP. • Relevant development exposure / experience on Force.com using Visualforce, APEX, APIs, and related tools. • Administration-level expertise of the Salesforce application.
We are currently looking for an Operations Support Analyst to manage our Salesforce application, implement and customize defined business processes, and provide ongoing maintenance and support.
We have a case closed survey that creates a new case via web2case. The survey form updates a custom field called "surveyCaseNumber" with the case number of the case being surveyed.
When the survey is done, I would like to update the survey cases with information from the original cases. Specifically, I would like to accomplish the following:
1. Set the owner of each survey case to the owner of the original case. 2. Set the contact of each survey case to the contact of the original case.
I suspect an S-control may be the way to go, but I'm new to S-controls.
Can someone provide example code for how to do this?
I have an FAQ article type and an associated data category. I would like to build a public FAQ in Site.com, broken down by category. However, I've been unable to find a way to query the articles with the category information as a filter criteria.
I am able to pull out a list of articles using a Data Repeater on the FAQ__kav object with these filter settings:
Publication Status = online Visible in Public Knowledge Base = true Language = en_US
This seems to work fine. But in order to break this down by data category, I need to somehow filter on the categories
Here's an example of what it might look like in SOQL:
SELECT Title FROM FAQ__kav WHERE PublishStatus='Online' AND Language = 'en_US' WITH DATA CATEGORY Geography__c AT (france__c,usa__c).
How can I achieve the same in Site.com?
The data categories don't appear as available filter criteria in the Data Repeater.
i was wondering if/when the twitter appex package will be updated. there are currently a few big flaws in the impleentation that prevent larger orgs from using it.
1. the wrapper class is not properly implemented/visible, so you can't actually use it to automate.
2. the queries against Contact and Lead are not optional, and orgs with large tables for these objects have to suffer with wait time for queries to run. we don't want twitter accounts as contacts, and we don't want to use this for leads either.
3. you have to manually pull tweets. this is not intuitive for companies already using more robust platforms like co-tweet or tweetdeck. the expectation is near-real-time, not, when i get around to manually pulling results. one way around this would be a VF page that auto-polls once every few minutes, so the agent monitoring traffic can just leave it open.
if SF isn't planning on updating in the short term, we'd appreciate it if the code was open-sourced on Code Share like the Facebook code was.
We are planning for single sign on between our local sites and salesforce ideas portal site. We have a database for authenticating users for our local site and now we want to extend this functionality on to ideas portal as well. The concern is our database / authentication mechanism as of now doesnt support SAML. So is it possible to achive single sign on with the ideas portal and our local sites without using SAML? I am just curious to know the feasibility - is it possible or not?
