I am an admin supporting a five user sales group using the Salesforce Plug in for Outlook on Outlook 2007.  Out of these users, one user has recently lost the ability to connect to Salesforce via the plug in, when she attempts to add a contact to Salesforce from Outlook, she gets the message; "Failed to log into SalesForce: an http error was encountered while processing your request. Unable to send a request to the server. The system cannot find the file specified. "


If anyone has any ideas, help would be much appreciated.  We have tried reinstalling the plug in.

I am an admin supporting a five user sales group using the Salesforce Plug in for Outlook on Outlook 2007.  Out of these users, one user has recently lost the ability to connect to Salesforce via the plug in, when she attempts to add a contact to Salesforce from Outlook, she gets the message; "Failed to log into SalesForce: an http error was encountered while processing your request. Unable to send a request to the server. The system cannot find the file specified. "


If anyone has any ideas, help would be much appreciated.  We have tried reinstalling the plug in.