Can anyone advise me on what methods are available to integrate the Salesforce Customer Portal functionality into an external website, in particular:
1. We would like to customers to log in once to our corporate web site, and then when accessing our support area auomatically have access to Salesforce to log new calls or view existing calls?
2. I have seen how some users have incorporated the Customer Portal pages directly into their site using an IFRAME, is this the only way? Reason I'm not happy with this solution is the invitable scroll bars and the need for sub menus. Ideally I would OUR interface to have tabs for New Call, View Calls etc...
Quote: SelfServiceUser API The new release includes a new SelfServiceUser object that supports create, update, query, setPassword, and resetPassword calls. With this new object, you can enable single sign-on for your self-service users.
Is there any java example or detailed documentation about how to enable single sign on for the self service users?
