I am the administrator for our sales team and successfully imported the contacts from outlook to salesforce. The problem is that only I can view them. How do I make those files view by all?
1. In "My Contacts" directory, some contacts I can click and sync OK. Others, with similar configuration I cannot. Message is "Record cannot be matched for syn because association is invalid. Keep in mind, the contact is no different from the others accept for name and email address. This occurs with a large number.
2. In our public folder, that contact all of our outside reps, when I try to sync the message received is "The folders ytou are trying to mark are not a folder marked for synchronization". I have tried to sync entire folders. Doesn't work. Does this have anything to do with ownership of the file? I am unable to modify these files.
