• Sree007
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I have a requirement as follows. Is it possible to develop?

1. Custom Object A is created

2. Custom Object B is created

3. Custom Object C is created

4. Custom Object B is child for Custom Object A

5. Custom Object C is child for Custom Object A

6. Custom Object C is child for Custom Object B

 

I am able to create only two of the three child relationships, but is the above scenario possible?

 

Thanks in advance

Sree

Hello,

I was trying to create a "Informational" Field in the close page layout. It will inform the users on what type of record they are closing. I created the field. I checked the field accessibility and security and profiles, seems OK. But when I go to close page layout, it does not show that field.

I am able to add to the Case Page Layouts, but not to the Closed Case Page Layouts.

When I checked the accessibility, it showed me where to assign the field in what page layout, but Close page layout is not an option. Only Case Page Layouts are shown, Closed Case Page Layouts are not available in the drop down box.

Any ideas?

Thanks

Sree

 

I have case header having a field called total billed amount. I have other cases as line items having a field called billed amount. Now, I want to auto-calculate the header total billed amount as sum of line items billed amount. Is it possible?

 

Also how do I differentiate between header and line items for the case? I am thinking of having record types or having a picklist to choose between header and line items. Please advise.