Any one know how to do that. This email is sent to case object.

I need some help

When a user send an email i want  to set the following fields: Priority, criticality, Customer name, contact info

I need some help

When a user send an email i want  to set the following fields: Priority, criticality, Customer name, contact info

Any one know how to do that. This email is sent to case object.

Hi there,

Can anybody help me in impoerting a custom case trigger from sandbox to production.

Hi there,

I need to import a custom case trigger from sandbox to production. Any idea how to do that,

Hi guys,

I am trying to create a formula for Status change. My problem is I have to notify customer as well as MSP team that there is a status change on a MSP case. We have three case types. I just have to inform one of them which is MSP.

Can somebody help me with this issue

I have a report. I want to create a formula for this particular report.

My requirments are pretty simple i want to create a formula based on percentage of case win rate 

Any suggestions.

Hi there,

Can anybody help me in impoerting a custom case trigger from sandbox to production.

Hi guys,

I am trying to create a formula for Status change. My problem is I have to notify customer as well as MSP team that there is a status change on a MSP case. We have three case types. I just have to inform one of them which is MSP.

Can somebody help me with this issue