Hello! 

I am trying to create a workflow for an incoming case as followed:

Case comes in -> if case is red -> send email with case comments each day until case is closed. 

The case object and rules are there, its the generating email part that I can't seem to figure out. Is this something I will need to code on my own or does salesforce have this and I am just missing it? 

I tried to search but came up empty handed. 

Thanks!

Marc

Hello! 

I am trying to create a workflow for an incoming case as followed:

Case comes in -> if case is red -> send email with case comments each day until case is closed. 

The case object and rules are there, its the generating email part that I can't seem to figure out. Is this something I will need to code on my own or does salesforce have this and I am just missing it? 

I tried to search but came up empty handed. 

Thanks!

Marc