Hello Everyone,

We would like to utilize an existing Sales Force enterprise account to perform client satisfaction surveys.

The requirements:

1. Having the facilities for

                                                               i.      Survey Initiation

                                                             ii.      Automated user alerts

                                                            iii.      Automated user reminders

1. The ability to be sent out to predefined groups
2. The ability to create temporary target groups
3. The ability to associate documents with particular surverys

We have investigated the possibility of using the following services but would prefer to implement a purely customer portal solution;

• Survery Gizmo integration
• QuestionPro integration
• AppExchange App: Timba surverys

Question:

1. Can we build a survery system conforming to the above requirements in a community portal site?

Thanks,

The Grey

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Hello Everyone,

We would like to utilize an existing Sales Force enterprise account to perform client satisfaction surveys.

The requirements:

1. Having the facilities for

                                                               i.      Survey Initiation

                                                             ii.      Automated user alerts

                                                            iii.      Automated user reminders

1. The ability to be sent out to predefined groups
2. The ability to create temporary target groups
3. The ability to associate documents with particular surverys

We have investigated the possibility of using the following services but would prefer to implement a purely customer portal solution;

• Survery Gizmo integration
• QuestionPro integration
• AppExchange App: Timba surverys

Question:

1. Can we build a survery system conforming to the above requirements in a community portal site?

Thanks,

The Grey

Edit History

Spell check