Opening is at/with Bridgestone/Firestone-Credit First National Association:

Duties include but not limited to:

• Perform basic administration of a multi-instance
• Manage ongoing support requests and administrative needs of users
• Develop reports, dashboards, and processes to continuously monitor data quality and integrity
• Develop training plans, materials, and documentation for users, keep materials up-to-date, coordinate new user and ongoing training sessions
• Maintain schedule for future releases/enhancements
• Assist users with report design and management
• Create and manage a change management process
• Work with various functions and end users to identify, document, and communicate standard business processes
• Work with management to identify new and creative opportunities to leverage Salesforce.com to support additional business processes and functions

Starting rate is $20 per hour. No nights or weekends.