• Jason Rieckewald-Schmidt
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Cannot create case in Community with Napoli designer template
Description We are testing the Community and when we change to the designer template and choose "Contact Support" we get the following error:

"Either this publisher does not exists or you don't have access to it: NewCase"
It is only a problem in the designer templates.

Please let me know how to resolve this. We are using case record types, but are not using "master" as a profile for the record type
Cannot create case in Community with Napoli designer template
Description We are testing the Community and when we change to the designer template and choose "Contact Support" we get the following error:

"Either this publisher does not exists or you don't have access to it: NewCase"
It is only a problem in the designer templates.

Please let me know how to resolve this. We are using case record types, but are not using "master" as a profile for the record type