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I am trying to set up email2Case Agentand getting this error.
Tried almost everything but couldnt
I will appreciate any help.

2014-11-04 12:33:04,803 [main] ERROR Failed to connect to SFDC service
com.sforce.ws.ConnectionException: Unexpected element. Parser was expecting elem
ent 'urn:partner.soap.sforce.com:passwordExpired' but found 'urn:partner.soap.sf
orce.com:metadataServerUrl'
at com.sforce.ws.bind.TypeMapper.verifyTag(TypeMapper.java:272)
at com.sforce.ws.bind.TypeMapper.verifyElement(TypeMapper.java:294)
at com.sforce.soap.partner.wsc.LoginResult.loadFields(LoginResult.java:2
11)
at com.sforce.soap.partner.wsc.LoginResult.load(LoginResult.java:203)
at com.sforce.ws.bind.TypeMapper.readSingle(TypeMapper.java:437)
at com.sforce.ws.bind.TypeMapper.readObject(TypeMapper.java:362)
at com.sforce.soap.partner.wsc.LoginResponse_element.loadFields(LoginRes
ponse_element.java:68)
at com.sforce.soap.partner.wsc.LoginResponse_element.load(LoginResponse_
element.java:59)
at com.sforce.ws.bind.TypeMapper.readSingle(TypeMapper.java:437)
at com.sforce.ws.bind.TypeMapper.readObject(TypeMapper.java:362)
at com.sforce.ws.transport.SoapConnection.bind(SoapConnection.java:119)
at com.sforce.ws.transport.SoapConnection.receive(SoapConnection.java:93
)
at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:76)
at com.sforce.soap.partner.wsc.PartnerConnection.login(PartnerConnection
.java:734)
at com.sforce.mail.GenericClient.login(GenericClient.java:323)
at com.sforce.mail.GenericClient.getConnection(GenericClient.java:189)
at com.sforce.mail.GenericClient.<init>(GenericClient.java:142)
at com.sforce.mail.ImapClient.<init>(ImapClient.java:40)
at com.sforce.mail.ImapSSLClient.<init>(ImapSSLClient.java:31)
at com.sforce.mail.EmailService.loadService(EmailService.java:159)
at com.sforce.SalesforceAgent.main(SalesforceAgent.java:138)
2014-11-04 12:33:04,833 [main] INFO Will try 2 more time(s).

mpatil
November 04, 2014
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2 replies

create lead heirarchy in salesforce

HI ,
I want to know how to create lead hierarchy similar to accounts in leads. I have a ID in leads which represents companyID that differentiates the parent and child leads.

mpatil
February 21, 2014
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0

SOLVED

3 replies

Email 2 Case Agent Error

mpatil
November 04, 2014
Like
0

2 replies

create lead heirarchy in salesforce

HI ,
I want to know how to create lead hierarchy similar to accounts in leads. I have a ID in leads which represents companyID that differentiates the parent and child leads.

mpatil
February 21, 2014
Like
0

3 replies

how to remove Search option on the top of salesforce main window

hi,

i have problem of logo fitting in my project due to search option present in salesforce main window so i want help to remove search option.

hjiii
February 02, 2013
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0

SOLVED

16 replies

How to add button on edit page (without overriding with visualforce page)?

I want to add a button on edit page of a record (say button which opens an external URL in a new window, may be a a url for reference). How do I achieve so?

There's always option of overriding with visualforce page, but there's lot of pitfalls around that approach (say a new recordtype or field is added, you need to create new visualforcce page or update the page respectively etc)

Any idea on how to achieve this?

Chirag

Chirag Mehta
August 24, 2011
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0

1 replies

Email2case unable to connect to IMAP server

I am having problems connecting to my Exchange server using email2case. Here are my config files:

email2case.txt:

sfdcconfig.txt:

<configFile>
    <sfdcLogin>
        <url>https://www.salesforce.com/services/Soap/u/9.0</url>
        <userName>me@myco.com</userName>
        <password>xxxx</password>
        <loginRefresh>30</loginRefresh>
        <timeout>600</timeout>
    </sfdcLogin>
    <proxy>
      <server>proxy_server</server>
      <port>8080</port>
      <user>me</user>
      <password>xxxx</password>
    </proxy>
    <notify>
<notifyEmail>me@myco.com</notifyEmail>
        <from>me@gmail.com</from>
        <host>smtp.gmail.com</host>
    <port>465</port>
        <user>me</user>
        <password>xxxx</password>
        <service>com.sforce.mail.SMTPNotification</service>
    </notify>
    <attachments>
        <largeAttachmentDirectory>C:\EmailAgent\LargeAttachments</largeAttachmentDirectory>
        <largeAttachmentURLPrefix>file:\\C:\EmailAgent\LargeAttachments</largeAttachmentURLPrefix>
        <largeAttachmentSize>1</largeAttachmentSize>
    </attachments>
    <services>
        <com.sforce.mail.EmailService>C:\\EmailAgent\\email2case.txt</com.sforce.mail.EmailService>
    </services>
</configFile>

It is able to connect to SFDC, but not to our Exchange server. This is the message I get:

...

2010-02-23 10:02:16,284 360 [main] INFO com.sforce.SalesforceAgent - Attempting to start service com.sforce.mail.EmailService with configuration file C:\\EmailAgent\\email2case.txt
2010-02-23 10:02:16,909 985 [main] INFO com.sforce.mail.GenericClient - LoginURL: https://www.salesforce.com/services/Soap/u/9.0
2010-02-23 10:02:16,909 985 [main] INFO com.sforce.mail.GenericClient - Agent will connect to: https://na7-api.salesforce.com/services/Soap/u/9.0/00DA0000000ILw2
2010-02-23 10:02:16,909 985 [main] INFO com.sforce.mail.EmailService - Scheduling poll process against imap.win.myco.com
2010-02-23 10:02:16,909 985 [main] INFO com.sforce.mail.EmailService -    Port    : 993
2010-02-23 10:02:16,909 985 [main] INFO com.sforce.mail.EmailService -    UserID : sfdc
2010-02-23 10:02:16,909 985 [main] INFO com.sforce.mail.EmailService -    Password:
2010-02-23 10:02:16,909 985 [main] INFO com.sforce.mail.EmailService -    Interval: 1 minute(s)
2010-02-23 10:02:16,909 985 [main] INFO com.sforce.mail.EmailService -    InBox   : SFDC
2010-02-23 10:02:16,909 985 [main] INFO com.sforce.mail.EmailService -    ReadBox : SFDC.SFDC_Out
2010-02-23 10:02:16,909 985 [main] INFO com.sforce.mail.EmailService -    ErrorBox: SFDC.SFDC_Err
2010-02-23 10:02:16,909 985 [main] INFO com.sforce.SalesforceAgent - Service imap.win.itginc.com:993:tca_sfdc:SFDC successfully registered
2010-02-23 10:02:16,909 985 [main] INFO com.sforce.SalesforceAgent - com.sforce.mail.EmailService loaded as a timer service.
2010-02-23 10:03:18,095 62171 [Timer-0] ERROR com.sforce.mail.GenericClient - Unable to connect to mail service.
Service: imap.win.myco.com
User: sfdc

Message: ;
nested exception is:
    java.io.IOException

Is there any way to get more info regarding the error, or any utilities to use to debug the connection?

Dave_ITG
February 24, 2010
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0