We have a client that is implementing a Mirth web service in their office and needs Salesforce data to be sent to it via SOAP web service.

We have the code working without the SSL certificate, but with the sertificate in place we are getting the following error when we call the web service method:

IO Exception: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

We have looked through the root certificates list provided by Salesforce:

     https://developer.salesforce.com/page/Outbound_Messaging_SSL_CA_Certificates#thawteserverca (https://developer.salesforce.com/page/Outbound_Messaging_SSL_CA_Certificates#thawteserverca" target="_blank) 

It appears our certificate is based on: thawteprimaryrootca (This is based on a comparison of the SHA1 fingerprint).

Our certificate chain looks like this:



The URL with the web service and the SSL certificate installed is at https://dev.ws.foundationmedicine.com/services/sfdc (https://dev.ws.foundationmedicine.com/services/sfdc" target="_blank) 

We are concerned that there is a problem with the root certificate on the Salesforce server, and need to know how to proceed.

If anyone has encountered a similar problem, please reach out.  Thanks in advance.

We have a client that is implementing a Mirth web service in their office and needs Salesforce data to be sent to it via SOAP web service.

We have the code working without the SSL certificate, but with the sertificate in place we are getting the following error when we call the web service method:

IO Exception: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

We have looked through the root certificates list provided by Salesforce:

     https://developer.salesforce.com/page/Outbound_Messaging_SSL_CA_Certificates#thawteserverca (https://developer.salesforce.com/page/Outbound_Messaging_SSL_CA_Certificates#thawteserverca" target="_blank) 

It appears our certificate is based on: thawteprimaryrootca (This is based on a comparison of the SHA1 fingerprint).

Our certificate chain looks like this:



The URL with the web service and the SSL certificate installed is at https://dev.ws.foundationmedicine.com/services/sfdc (https://dev.ws.foundationmedicine.com/services/sfdc" target="_blank) 

We are concerned that there is a problem with the root certificate on the Salesforce server, and need to know how to proceed.

If anyone has encountered a similar problem, please reach out.  Thanks in advance.

We have a client that is implementing a Mirth web service in their office and needs Salesforce data to be sent to it via SOAP web service.

We have the code working without the SSL certificate, but with the sertificate in place we are getting the following error when we call the web service method:

IO Exception: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

We have looked through the root certificates list provided by Salesforce:

     https://developer.salesforce.com/page/Outbound_Messaging_SSL_CA_Certificates#thawteserverca (https://developer.salesforce.com/page/Outbound_Messaging_SSL_CA_Certificates#thawteserverca" target="_blank) 

It appears our certificate is based on: thawteprimaryrootca (This is based on a comparison of the SHA1 fingerprint).

Our certificate chain looks like this:



The URL with the web service and the SSL certificate installed is at https://dev.ws.foundationmedicine.com/services/sfdc (https://dev.ws.foundationmedicine.com/services/sfdc" target="_blank) 

We are concerned that there is a problem with the root certificate on the Salesforce server, and need to know how to proceed.

If anyone has encountered a similar problem, please reach out.  Thanks in advance.