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Hi,

 

i want to log a case in my developer org. when i click on "Help" link on top right corner in the home page it is redirecting to Help.salesforce.com but when i try to open a case by clicking on "open case" its again going to home page of Help.salesforce.com and this is repeating as a cycle and not able to open a case.

the same is happening in Sandbox also.

 

but when i go to enterprise/production org the link i see on top right corner in "Help & Training"  instead of only "Help" (in Developer org) and its allowing me to open a case.

 

please help me if anyone has idea about this.

i have an urgent requirement to open a case from my developer org.

 

thanks in advance