We are using Liveaget to support customers.As per one of my requirement,I've implemented that automatically creating case and contact when a chat initiated.Here this functionality is working fine means case and contact is creating but after creating these two one pop-up message is coming like ' This is page is asking you to confirm that you want to leave-data you have entered may not be saved' .

Please suggest me how to resolve this?

When an Visitor initiates chat,If there is no one from Support Team member available to accept a chat, a message should be sent to the user letting them know that the next available technician will get back to them. After this message is sent, a case is auto-created and assigned.

Please suggest me how to achieve this.

When an Visitor initiates chat,If there is no one from Support Team member available to accept a chat, a message should be sent to the user letting them know that the next available technician will get back to them. After this message is sent, a case is auto-created and assigned.

Please suggest me how to achieve this.